The airlineвЂ™s reservation system is foundational to the entire customer travel experience, including: Kerry Philipovitch, senior vice president of customer experience at American, added, вЂњA single passenger services system will allow us to empower all employees to deliver information faster and with greater consistency across all touch points вЂ“ and ultimately pave the way for new innovations in how we deliver customer service in the years to come.вЂќД«ecause Sabre is the platform currently being used at American Airlines, it should minimize disruption for the maximum number of people and systems by bolstering employee readiness, speeding up implementation and improving customer responsiveness throughout the integration. вЂњWeвЂ™ve got a team of technology and delivery experts working on the migration plan to ensure the new airline reservations system delivers a truly personalized travel experience across the entire journey.вЂќ вЂњAmerican Airlines has laid out an exciting vision for transforming the airline passenger experience and weвЂ™ll be working closely with them over the coming months to bring this to life using our data-rich, flexible technology solutions,вЂќ said Jones. Sabre Airline Solutions president Hugh Jones said he is pleased to broaden SabreвЂ™s long-standing technology relationship with American Airlines. вЂњThe migration to one reservation platform in partnership with Sabre is a critical milestone in the merger integration process, and lays the groundwork for customers and employees alike to have a seamless experience throughout the travel journey,вЂќ said Maya Leibman, chief information officer вЂ“ American Airlines. (NASDAQ: AAL) has reached an agreement with Sabre for the newly combined airlineвЂ™s single reservation system. Migration to a single passenger services system to mark key milestone in providing a seamless customer and employee experienceДЇORT WORTH, Texas, Jan.

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